Privacy Policy

Last Updated: June 1, 2025

1. Introduction

Colorah ("we", "our", or "the Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect the information you provide when using our website and services.

Please read this policy carefully to understand how we handle your personal information. By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Including name, email address, phone number, mailing address, etc.
  • Account Information: Including your username, password, and account preferences.
  • Transaction Information: Including artwork you purchase, payment methods, and shipping information.
  • Usage Data: Including how you use our website, pages visited, and links clicked.
  • Device Information: Including your IP address, browser type, and device identifiers.

3. How We Use Your Information

We use the collected information to:

  • Process and complete your orders.
  • Provide and improve our services.
  • Communicate with you about your account, orders, or our services.
  • Provide personalized experiences based on your interests and preferences.
  • Conduct market research and analysis.
  • Protect our rights and prevent fraudulent activities.

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service partners (such as payment processors and shipping companies) to complete your orders.
  • When required by law or to protect our rights.
  • In the event of a business transfer (such as a merger or acquisition).
  • With your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your personal information.
  • Restrict or object to the processing of your information.
  • Data portability.
  • Withdraw consent.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about how you use our website. You can control the use of cookies through your browser settings, but this may affect the availability of certain features.

8. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you discover that we may have collected information from a child under 16, please contact us immediately.

9. Policy Changes

We may update this Privacy Policy from time to time. Updated policies will be posted on our website, and we will notify you of significant changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: privacy@colorah.com
Address: 1788 West Nanjing Road, Jing'an District, Shanghai, China